Lease with Confidence, your property management questions answered
We answer the most common rental provider questions to help you maximise your rental returns and protect your investment.
Our most frequently
asked questions
How do you ensure I’m getting the best rental return?
We regularly assess market conditions, review comparable rental properties, and adjust pricing strategies to ensure you’re never undercharging. Our proactive approach means your rent remains competitive while keeping long-term renters happy.
How do you find and screen renters?
We use a comprehensive renter screening process, including:
- Rental history and reference checks
- Employment and income verification
- Background and credit checks
- Suitability assessments to match renters to your property
This ensures we secure reliable, long-term renters who will care for your property.
What happens if my renter stops paying rent?
We have a strict arrears management process in place. If rent falls behind, we:
- Issue immediate reminders and follow-ups
- Work with the renter to resolve issues quickly
- Escalate as needed, ensuring legal action is taken if necessary
- Protect you through rental provider insurance guidance (if applicable)
How often are routine inspections conducted?
We conduct thorough routine inspections at regular intervals, ensuring your property is being maintained properly. You’ll receive:
- Detailed inspection reports with photos
- Updates on any maintenance issues
- Recommendations for preventative maintenance
Can I change property managers if I’m not happy with my current one?
Yes! Transferring your property to OpenCorp is seamless. We:
- Handle all paperwork and communication with your current property manage
- Ensure a smooth transition with no disruption to renters
- Conduct an initial rent and lease review to optimise returns
What is covered under general maintenance, and who pays for repairs?
- Rental Providers are responsible for general property maintenance, urgent repairs, and wear and tear.
- Renters are responsible for damage they cause and minor upkeep (e.g., replacing light bulbs, cleaning air filters).
What if my property needs urgent repairs?
- If an issue is classified as urgent (e.g. burst pipes, electrical faults, gas leaks), we act immediately.
- We have pre-approved emergency tradespeople available 24/7.
Do I need landlord insurance?
Yes! While it’s not mandatory, landlord insurance protects you from unexpected financial loss due to:
- Loss of rent due to renter default
- Property damage by renters
- Legal liability for renter injuries
We can connect you with trusted insurance providers.
How do you manage rental increases?
We review rental pricing regularly and recommend increases based on market trends, property condition, and renter demand. Our approach ensures you maximise returns while keeping quality renters in place.
Can you help me grow my property portfolio?
Yes! OpenCorp isn’t just a property management company, we’re investment specialists. We:
- Review your portfolio’s performance to identify growth opportunities
- Provide expert insights into market trends and capital growth areas
- Work with OpenCorp’s finance broking team to help you leverage equity for your next investment
What legal requirements do I need to comply with as a rental provider?
Rental laws and regulations constantly change, and compliance is essential to avoid fines. We keep you informed and ensure your property meets all legal requirements, including:
- Smoke alarm and safety compliance
- Minimum rental standards
- Lease agreements and bond handling
- Legislative updates that impact rental providers
What happens if my renter requests to break their lease early?
If a renter wants to break their lease, they are generally responsible for:
- Continuing rent payments until a new renter is found
- Reimbursement of any advertising costs
- Covering lease-break fees as per the tenancy agreement
We handle this efficiently to minimise vacancy time and financial impact.
Can I sell my property while it’s rented?
Yes, you can sell your property while it’s rented, but certain rules apply:
- Renters must be given appropriate notice for inspections
- The new owner must honour the lease agreement unless otherwise negotiated
- We manage communication with the renter to ensure a smooth sale process
What’s the difference between OpenCorp and a traditional property manager?
Unlike traditional agencies that treat property management as a side service, OpenCorp is investment-focused and know that a well-managed property can be the vehicle to future portfolio growth. We:
- Manage properties to grow your long-term wealth, not just collect rent
- Provide strategic insights to help scale your portfolio
- Offer expert finance and investment advisory support in-house
